# Eric Orton
## Contact
- Email: [
[email protected]](mailto:
[email protected])
- [LinkedIn](https://www.linkedin.com/in/eric-orton-74226b115)
- [GitHub Portfolio](https://github.com/jamacanbacn)
- [ArtStation Portfolio](https://jamacanbacn9.artstation.com/)
## Top Skills
- Attention to Detail
- Automated Testing
- Agile Project Management
## Summary
Previously @Streamlabs (acq. LOGI)
[GitHub](https://github.com/jamacanbacn)
[Level Design Portfolio](https://www.artstation.com/jamacanbacn9)
Building UE5 games and speedrunning in spare time
## Experience
### Logitech
**Sr Quality Assurance Engineer, Streamlabs**
November 2019 - July 2021 (1 year 9 months)
San Francisco Bay Area
- Designed and maintained a test suite for the entire QA team to ensure quality and performance.
- Collaborated with the development and design teams to identify and resolve bugs or improve user experience.
- Communicated with internal support and external users via Twitter/Discord/Zendesk.
- Developed a holistic understanding of all products to catch bugs early.
- Triaged bugs across several projects and prioritized blockers accordingly.
- Performed code reviews through manual and automated pipelines.
- Problem-solved at both macro and micro levels in high-pressure situations.
### Streamlabs
**Quality Assurance**
December 2017 - November 2019 (2 years)
San Francisco Bay Area
- Designed and maintained a test suite for the QA team to ensure quality and performance.
- Collaborated with development and design teams to improve user experience.
- Communicated with internal support and external users via Twitter/Discord/Zendesk.
- Gained a holistic understanding of products to identify and fix bugs early.
- Triaged and prioritized bugs and blockers across projects.
- Conducted code reviews through both manual and automated pipelines.
- Problem-solved under high-pressure situations.
**Customer Service**
May 2015 - December 2017 (2 years 8 months)
San Francisco, CA
- Provided user support via Twitter and Zendesk.
- Helped identify and report bugs to the development team.
- Provided detailed instructions and guides to assist future customers.
### TwitchAlerts
**Customer Service**
May 2015 - December 2016 (1 year 8 months)
- Assisted customers with setup and troubleshooting.
- Provided support via Twitter and Zendesk.
## Education
**Independence High School**
2013 - 2016